Customer Testimonials

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DealerRater Apr 10, 2024

The attention is good, fast and personalized; Erik is patient and listens carefully to issues that need to be resolved, he also demonstrates mastery of technical knowledge causing them to be resolved effectively; all my expectations were exceeded.

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DealerRater Apr 9, 2024

I have had nothing but good experiences at this dealership. The people are always friendly and the service is always quick!

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DealerRater Feb 21, 2024

Best service overall. Fernando took care of all my needs for our Murano and Rogue!

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DealerRater Feb 13, 2024

Eric listened to what I wanted and gave me recommendations on what I needed to have done. I took his recommendations and felt very pleased by the time I picked up my car. Great experience.

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DealerRater Oct 16, 2023

Great service .... The purchase process was friendly and straight to the point. I will send everyone that is in the market to buy from Robbins Nissan

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DealerRater Feb 23, 2023

I just brought. 2021 Nissan kicks from Robson Nissan in Humble. April Torres was very professional and very pleasant to work with. Also Debra H was a superior sale person. I will only deal with April or Debra Need a car. Go see them. These 2 ladies are superhero in my book. Thank you so much

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DealerRater Dec 23, 2021

My husband and I want to give a shout out to our salesman AL! He is kind,compassionate and determined to get the best deal for you! He goes beyond the call of duty! We've made several calls to him & he answered every question we had. He calls to make sure we're adjusting to all the new features our Nissan Rogue has and always happy to help with any issue or questions. If he doesn't know, he will connect us with someone who does. Than he calls to make sure they answered our questions! He is ...

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DealerRater Dec 11, 2021

April was great at Robbins Nissan I had a awesome experience with her!!😁 loved her energy and everything about her .

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DealerRater Mar 13, 2021

Everything great until I got home with new car which I thought was a 2021 temporary tag said that it was a 2020 car not so good deal really like the car

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DealerRater Oct 10, 2020

Great, fast and honest service. I will absolutely go back there again. Car was ready on the front of the dealership when I arrived, negotiations were very straightforward.

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DealerRater Oct 10, 2020

Awesome service Dan was awesome quick and friendly the service tech was carful to not leave any hand prints on My just detailed car 👍 thank you

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DealerRater Feb 29, 2020

Just purchased a 2020 Rogue. My salesperson, Terrance Garrett, takes great care of me and is very knowledgeable about all of theNissan products. The service department does a fantastic job of servicing my vehicles. I have purchased 5 new vehicles from tRobbins Nissan

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DealerRater Feb 17, 2020

Very good communication, polite & very helpful. Helped me with driving out the same day my new titan diesel. Very pleased in they way they attended me

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DealerRater Feb 4, 2020

In response to my service concerns, I received no less than 5 different responses to resolve my issue. Ultimately, the service department lowered the cost of my repair by $1000. I was pleased.

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DealerRater Aug 31, 2019

This is my first “big girl” purchase everyone was super nice and super helpful. Definitely would recommend them to anyone who is making their “first big girl” purchase too

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DealerRater Aug 1, 2019

The reason I give my experience a great review was since the Sales Consultant and the salesman were very welcoming and helpful towards me , they communicated very well about the information about buying a vehicle. Mostly importantly i would recommend this place , it was a very good experience.

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DealerRater Jul 8, 2019

I totally love my new Armada! The buying experience was very easy, and delivery was very thorough. I would buy again from Robbins and Chris Hatton.

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DealerRater Jul 7, 2019

The two salesmen that I had were very knowledgeable, friendly and personable. Great job on the customer service. They took really good care of me.

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DealerRater May 12, 2018

Roger McAdoo was attentive to us from the moment we met him. He asked what our preferences were, then worked to find exactly what we wanted. He stayed with us through the entire purchase and truly cared about what we wanted. He is what I'call a "customer's salesman". Very good with people. Very good for repeat business for the dealership. A good role model for other salesmen.

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DealerRater Feb 16, 2018

My salesman James was amazing very knowledgeable of the vehicles and very patient and polite. He and his Co workers are a great team. They were all eager to help. I never seen anything like it makes me want to send everyone I know that needs a vehicles to them. Keep up the good work guys.

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DealerRater May 9, 2017

Service center has modern diagnostic equipment. Great service and workmanship; in and out same day. Problem diagnosed very quickly and taken care of same day. THANKS

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DealerRater Apr 2, 2017

I have been researching trucks and finally decided that the Frontier would be the best fit for me. I started my arduous task of searching on the internet, requesting "Best Price!". Late Thursday night I say a Frontier on Robbins website that was the color and packages that I was looking for. To my surprise, I received a call from Micheal @ 6:30 AM Friday morning as well as an email. I thought I started my work day early! I replied to Micheal requesting what was the "true" price including dealer add on's & destination charges. I ...

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DealerRater Oct 6, 2016

I've been going to Robbins Nissan for the past five years now. I've always experienced great customer service from salesmen to service men. I've always had a great experience when dealing with Jimy Casas, he has always made sure all of my new car needs and new car experiences have been met. Jimy has always followed up with me to make sure everything was working out well for me and my car. He has continuously provided 110% true customer service! I would recommend Robbins Nissan to all of my family and friends in the surrounding areas and even ...

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DealerRater Aug 14, 2016

After going through a horrible hassle at Baker Nissan, I came here and they saved the day! Everyone was very professional and helpful! Thank you guys so much, I really appreciate everything!!

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DealerRater Jun 20, 2016

This dealership remembers how a customer should be treated.this was a major purchase and everyone gets a little nervous,but robbins staff made my day they made my purchase so incredibly easy cannot say enough about the staff and dealership if your buying or just looking give these guys a chance you won't regret it

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DealerRater Jun 12, 2016

I did not experience Robert Bonner at your dealership but at Gullo Toyota. Robert is an amazing young man, very knowledgeable, excellent customer service, and happy!! He made me feel so welcomed and informed I went to work and told everyone about him. When it comes time for me to purchase another vehicle, I will visit Robert again.

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DealerRater Jun 9, 2016

We were happy to do business with Robbins and Raul. He made our transaction very easy . The financing and paperwork were pretty much all ready to go when we arrived in the evening to trade out vehicle for our new vehicle. We were on the road home in no time. We will recommend Raul and Robbins to our friends.

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DealerRater Jun 4, 2016

Very professional, good listener and knowledgeable about cars and options! Makes shopping for a car a pleasurable experience! I'll recommend friends and even strangers for sure!

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DealerRater May 14, 2016

I looked at online sales and found car I was interested in. Received email and phone call from Bobby Waheed and was approved for financing the same day. I went to the dealership the next day and drove the vehicle home. Went back next day and signed the papers. It took a total of about 10 minutes to complete paperwork. I have never purchased a car so quickly. I give Bobby and Robbins Nissan 10 stars instead of 5. Highly recommend !!

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DealerRater May 14, 2016

I found the sales staff, sales manager, and finance manager to be both professional and friendly. Our arrival to departure time was about 90 minutes which was appreciated. Would certainly do business again with this dealership..

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DealerRater Feb 25, 2016

Bobby helped us from the first phone call until the time of purchase. He was persistent and honest. The search was so much easier. Highly Recommend

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DealerRater Feb 23, 2016

Great service. He was helpful and fast. I was in and came out of the dealership with the car I went in for. The fastest I have ever been in a dealership!

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DealerRater Feb 2, 2016

I continue to return to the Robbins Nissan Dealership because the staff is always very friendly and eager to satisfy my needs. I have never felt pressured in any way. Those involved with my purchase, I found to be very knowledgeable, friendly, and helpful. They were Stephan Sanchez, Patrick Uhlig, Sales Mgr., and Effran Bryant. I had a pleasant buyng experience thanks to them. Terrance Garrett was the Sales Rep. for my other 2 Altimas and, because of my pleasant experiences with him, I have continued to return.

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DealerRater Jan 26, 2016

Robbins Nissan provided me with an excellent experience from the first moment I walked into the dealership! I had the distinct pleasure of working with Rizwan Durrani and Bobby Waheed to trade in my vehicle for another pre-owned automobile. Both helped me understand all my purchase options and I appreciated that there was no "hard-sell" or pressure to purchase. Instead, I was able to evaluate, completed the test drive and drove out of the lot with a beautiful car that was just what I needed. Efrain did all the contract paperwork efficiently and explained everything clearly so I ...

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DealerRater Jan 26, 2016

Raul Valles was very courteous and attentive to my car shopping needs. He made sure I was comfortable during my times of waiting by offering me drinks. I usually hate car shopping, but Raul Valles made this a painless experience and was able to assist me in getting the exact car I wanted! I really appreciate his help and plan to refer him to all my friends if they become interested in car shopping.

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DealerRater Jan 18, 2016

Raul Valles sales associate was very helpful and no pressure. He made the experience stress free. I would recommend any of my friends and family to this dealership. Raul is my "Car Guy" from now on. He has even assisted me in getting a second car for my daughter. This dealership has a great atmosphere. The sales associates are knowledgeable and attentive. Most important of all they worked within my budget to find a dependable and affordable car. Satisfied Customer, Helen New Caney Texas

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DealerRater Dec 28, 2015

Everyone from the moment I drove up and they greeted me were very courteous and helpful. Fast service, awesome customer service. Comfortable waiting room with free water and snacks.

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DealerRater Dec 18, 2015

Thanks to Patrick Uhlig, Alex Tarantino, and Paul Christian at Robbins Nissan! My 2013 Altima was totaled from a high speed rear-impact, but I walked away (a bit sore, lol) and these great folks brought cars up to me curb-side at dealership so I wouldn't have to walk around, and ultimately got me into my new Altima Special Edition! I love your dealership, staff and my new car

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DealerRater Nov 17, 2015

I was treated kindly and with respect. Everyone was helpful, and the salesman, Cliff Gatlin, was friendly and really seemed to know his business. He seemed to care about me, wanting to help me and made me feel comfortable throughout the process. I would highly recommend your company to others. Thanks

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DealerRater Oct 29, 2015

I was shopping online computer comparing vehicle prices, then decided Robbins had the best pricing on what I was looking to purchase. Filled out some information online of the vehicles requirements sent it to the Dealership and a salesperson called me. Went to the dealership was treated excellently and in no time walked out with a new Rouge.

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DealerRater Oct 26, 2015

I took my car to get serviced on a Friday. I needed an oil change, my windshield wiper was broken-several minor things. I dropped it off in the morning and had a coworker take me to work and figured I would return for it at lunch time. I had several work emergencies happen that day, and was not able to take a lunch break and had to stay late at work. At 6:20 when I was finally able to leave work, I realized that the service department was closed and I had forgotten all about picking up my car. I called ...

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DealerRater Oct 9, 2015

Great Experience . Friendly Staff. I felt really comfortable going to this dealership. Mr. Bobby Waheed was Wonderful !!! We exchanged about 70 e-mails before I actually went to the dealership. He made everything so easy for me. Not once did I feel pressured . I felt very comfortable. I wasn't sure exactly the type of vehicle I wanted, but Mr. Bobby helped me with such patience. I decided on the Nissan Leaf. Mr.Bobby told me that I could contact him anytime if I ever needed anything. That really meant a lot. I would definitely recommend this dealership to friends and family. ...

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DealerRater Sep 29, 2015

This was the easiest and quickest car deal that i have ever dealt with. They are a very friendly set of ppl and i would refer anyone whom is shopping for a car to this location and make sure yall ask for Bobby Waheed. The BEST sales specialist ive ever worked with . He went out of his way to come pick me up from my home and made sure i went in my new Altima. Thank you Bobby

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DealerRater Sep 29, 2015

Great experience with Roderick King (Salesman) & Mr Bryant (finance manager)Also,the sales manager was very helpful in the deal(forgot name) Everyone very friendly!

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DealerRater Sep 29, 2015

The main reason I bought a Nissan was because I have seen my mother and sister get such great service on their cars. Brock, the service manager, and Ed, our go to service coordinator, build a relationship with the owners and can explain what is going on with the car. My family has never been "taken advantage of" in the service department. After seeing the level of respect and customer service given to my family when it was time to buy a new car I chose to buy a Nissan based on the customer service department. I can ...

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DealerRater Sep 28, 2015

It was almost 9pm and my wife said "Let's go look at the Nissan's"..... We were looking at vehicles at a Chrysler dealership next door... She was undecided and after a long day of shopping for vehicles the last thing I wanted to look at was at "nissan" cars.... We've had 2 Dodge and 4 Chrysler vehicles since I've been with my wife... So I was pretty reluctant to see them.... I told her "I don't want to"... As she gave me the "look" we went....LOL...... We looked ...

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DealerRater Sep 22, 2015

I had been looking for a Quest SV all over town, and the few I found were falsely advertised. Bobby took care of me and found me what I wanted, and I appreciate all his help and effort.

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DealerRater Sep 19, 2015

My experience with Bobby & Raul has been awesome. I got a great car with low miles and a car payment below my budget. I am a happy happy shopper!! Tell Bobby to wear his lucky pink pants for low payments. I recommended everyone to come to Robbins Nissan, worth the drive and time!

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DealerRater Sep 18, 2015

I purchased a 2011 Nissan pathfinder. On a whim my wife and I decided it was time to get another car to more comfortably accommodate our family and ended up striking out the first dealership we visited. We came home for lunch, saw a car that we liked at Robbins, and sent a web-based form to let the dealer know we were interested. Paul called back moments (seconds) later to let us know that we should come in and advised us that they might have a few other vehicles in our price range too. Paul sent us to John at the ...

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DealerRater Sep 16, 2015

Sending my friends and family to Robbins Nissan specially pre owned department as they really know how to take care of customers. I'm loving my car can't wait for next year to get another one.

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DealerRater Sep 14, 2015

I purchased a 2015 Nissan Rogue SV here and the experience was very good. Their sell prices were very competitive and the numbers that were negotiated at time of sale is honored when it's time to sign the final paperwork. If you do decide to go to Robbins Nissan to buy a new car, I highly recommend asking for Bobby Welch in sales if you want that personal touch. Bobby is trustworthy and will get you taken care of from start to end and then afterwards when you need servicing or anything else. He has a very open communication and ...

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DealerRater Sep 8, 2015

The tedious and most dreaded process of car buying was made easy by this gentleman. Unfortunately It's rare to find an ethical and polite person in this industry. I recommend bobby to make your car buying experience a very pleasant one.

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DealerRater Sep 8, 2015

Bobby was great. We called him the day before about a car for our daughter. We had already had one sold out from under us and she was heartbroken. He held the car for us even tho we were late getting to him because we live over an hour away. She fell in love with the car and they helped us get a good deal. We went home happy.

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DealerRater Sep 5, 2015

Bobby was one of the best salesman I've ever delt with. Stress free and so nice and funny definatly a 5 star from me.

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DealerRater Sep 4, 2015

My experience at Robbins was a good one. The sales and finance were friendly. I came and told them what I was looking for and didn't try to sell me something I didn't want. I went to see if they had others cars in my range that I should look at to pick out the best one. The sales man new what you had in stock.

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DealerRater Aug 29, 2015

I have purchase many cars in my life, but this was the best experiences ever. I went in with an negative car buying experiences from Plant Ford, which by the I would not recommend to my worst person in the world. But Robbin Nissan changed that with a wonderful personable, fair no pressure experiences. In fact I was not there to purchase a car, I was taking a co-worker, but ended up purchasing a car as well, how great is that. Thanks very much for following up on all the little details on our transaction. I really appreciate the great ...

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DealerRater Aug 24, 2015

Robins Nissan has always worked with me for the best Purchasing experience. Michael Dials is a great Sales Consultant I give him a 10! Dan in service has always taken Great care of my vehicles and is my # 1 Service Consultant. I also want to thank Ed in Parts for his help this week. Most of all I want to say that Saber Ray is the bomb! The Best of the Best!!

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DealerRater Aug 22, 2015

Very happy with Robbins Nissan!!! All managers were nice and helpful,we had water and coffee in a nice clean showroom.The new car was ready and they did the paper work fast...

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DealerRater Aug 14, 2015

Mark and Effran where amazing. Mark was not pushy and that was nice. The showroom was clean everyone was friendly. Mark got us a water and keep us informed while we waited for Effran. Took 7 days to get my license and extrs key. Service put them on for me that lady was very nice. We will highly recommend robbins nissan to everyone. We just bought a challenger for texan dodge the sales man was great but as a whole robbins nissan got the T K O!! Great job guys

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DealerRater Jul 27, 2015

I came in to buy a truck and had John C. approach me. He explained he was a new salesman and would be happy to help me! I walked with him and looked at the trucks, he explained all of the choices Nissan offered. I just had the most pleasant experience. Mark was training John, and he was just as fabulous. Patrick, one of the store's managers, was equally as wonderful. I had the best experience ever and will tell anyone I know looking for a new or used car, to go to Robbins Nissan in Humble. I will ...

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DealerRater Jul 9, 2015

I had been having trouble with my car and it had so many issues. I had been putting so much $ into it for many different problems. As I was about to go out of the state with my 2 young boys, I realized that I needed to have something that I could rely on. I am a single mom and didn't have a large budget to work with as it was. On a referral from a friend, I opted to go to Robbins to talk with Jordan. I showed up at the dealer one evening to see what, if anything, ...

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DealerRater Jul 7, 2015

My experience with Robbins Nissan was an awesome one and I truly recommend everyone to this dealership. Mr. Jordan began my process with a letter in the mail. Mr. Jose Morales was an outstanding sales representative. He was very knowledgeable, patient, kind and professional. Mr, Paul Christian took care of all my financial agreements and took the worry out of me. He did an exceptional job with the finalization of my credit and closing papers. He made sure everything was in order. Lastly, Mr. James Dougherty (very knowledgeable, experienced, and patient also) took the time to introduce me to my ...

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DealerRater Jul 6, 2015

Our fourth of July Experience was wonderful! We were greeted, welcomed and led to an available sales associate. It was clean and comfortable! I would be quick to recommend others to do business here. Our sales associate, John Browne, was exceptional and was above and beyond in helping and working with us during the buying experience. Kudos to everyone at -Robbins Nissan!

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DealerRater Jul 5, 2015

Used Mr. John Brown. Great experience! Everyone in the used car lot was friendly and talkative! They really helped me when I needed it the most! Mr. Effran in the finance was very pleasant as well. Overall a great experience!

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DealerRater Jun 22, 2015

I stopped into the dealership on a busy Saturday afternoon on a whim and ended up leaving with a brand new car! After test driving a Murano with Roderick, I fell in love and we started negotiating. Although the numbers he originally came back with weren't to my liking, I explained the research I had done into the invoice price, a reasonable markup, and what my trade-in was worth, and he returned with an offer I literally couldn't refuse. Roderick was a patient, reasonable, and a perfect gentleman. Would definitely buy here again!

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DealerRater Jun 16, 2015

Courtney Weaver you are DA BOMB! Perfect car, perfect saleperson, perfect experience!! I plan to send any/all who will listen to ROBBINS and YOU!!

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DealerRater Jun 15, 2015

Words cannot discribe my happiness with my new car!! sales representative Marc Anglade WOW what a great guy that really took his time and listened to me and answered all my questions and if there were any doubts of my concerns the entire staff there at Nissan helped to make me feel comfortable and answered all my questions and made it possible in buying my new car. I love my new car I purchased a 2015 Nissan Versa WOW what an amazing car!! Go to 18711 Highway 59 North Humble, Texas 77338 and get the best feeling of a new car from everyone there ...

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DealerRater Jun 12, 2015

I had the best experience in purchasing a car from Michael Dials at Robbins Nissan. I can't thank him enough. I am so very Happy with my new Nissan Rogue!! Michael made sure that he got me exactly what I was looking for...he has a Great and friendly personality and is very fast and efficient. It was very surprising to find out that Michael had only been working there 1 month. The way he helped me, I thought he had been working there for years. I must say, Congratulations to you Michael as well because my purchase was your ...

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DealerRater Jun 11, 2015

Emanuel Iboa provided the best service I've ever experienced when buying a car. When I came to the dealership I told him I was only there to drive the vehicle as I had researched various vehicles and wanted to test drive them all before making a decision. He understood and didn't try to pressure me as he said he was confident that I would like this vehicle and return. He took my contact info and emailed me a link about the vehicle to help me make a better buying decision. He text me to let me know he ...

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DealerRater Jun 4, 2015

I will admit that the experience didn't start out as I would have liked it to, but I will say that they did an excellent job at making it work for me in the end. Deb was my sales person and she did an absolutely wonderful job at working things out. If you're looking to buy new or used, but sure to ask for her or Mark! They were both awesome. Really a great group of people that want to try to help you in the end. Would recommend.

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DealerRater Jun 4, 2015

because I have a great experience and they help me the way I want, thank you so much! and I recommend to my friends and family I hope so they chose ROBBINS NISSAN:)

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DealerRater May 31, 2015

I visited 2 other dealerships prior to Robbins Nissan and left without buying due to the lack of knowledge of their vehicles and pushy attitudes. At Robbins, Everyone was extremely helpful and listened to what was important to me. I never felt pushed into anything. They made the car buying experience quick and painless! Very impressed by the knowledge of Terrance. He had an answer for every question I asked.

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DealerRater May 26, 2015

Robbins Nissan of Humble made buying a new car hassle free and the customer service is the best around. Mark my salesman made sure I was happy thru the whole process and beyond. I love my 2015 Pathfinder.

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DealerRater May 26, 2015

My wife and I purchased a 2015 Murano and had a Frontier as a trade. Charlie McKenzie handled everything for us. He was very polite and professional in all aspects of the negotiations. Charlie never pressured us with price, trade in, or new vehicle. This experience was by far the most enjoyable we have ever had in purchasing a new vehicle. Paul Poock was also very polite and professional. Thanks to Charlie and Paul! Linda and Tommie Charrier

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DealerRater May 25, 2015

I was apprehensive of working with a dealership regarding getting a fair price for my trade in. I worked with and would like to Thank Paul Poock, and Roderick King for their professionalism and help. They worked with my wife and I and provided a fair price for our trade in and met other dealers best Truecar price on the new vehicle. The finance man who was Paul Christian did a great job working with me on different options and didn't try to make extra money on the back end of the deal like other dealerships. Paul also did ...

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DealerRater May 19, 2015

Robbins Nissan and their great staff make buying a vehicle a pleasure. We were made to feel comfortable not harassed. This was the second time we bought from Robbins Nissan and will do it again.

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DealerRater May 17, 2015

Marc Henry was awesome, as well as Perry Foster. Theses guys are Great, they helped me out with everything and put me in the car i wanted! Thanks Robbins Nissan

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DealerRater May 14, 2015

I do not like shopping in general, more so for something like a car. I had already visited many dealerships and most were not very helpful or didn't seem like they were very interested in working to get a car that I could afford. I was very surprised with the attitude that Courtney,the used car manager had. She was very easygoing, not pushy, but made it clear that she wanted my business and would do whatever she could to get me a good deal. I wound up buying a car with only 5,000 miles and the whole process was ...

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DealerRater May 4, 2015

They knew my situation and did everything they could to get me on the road in a new vehicle. The service was friendly and professional and i couldnt have asked for a better experience!

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DealerRater May 1, 2015

MY HUSBAND & I WENT ONE SAT AM JUST OUT OF CURIOUSITY. CHARLIE GREETED US AT THE DOOR AND BECAUSE OF HIM WE PURCHASED OUR ALTIMA!

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