JD Power analyzes new vehicles from automakers in order to measure and benchmark new vehicle quality. And with its improved 2018 model year lineup, Nissan earns high ratings from JD Power Initial Quality Study–specifically praising the Frontier, LEAF, Maxima and Altima.
“Positive IQS performance is a tribute to the ongoing efforts of Nissan Engineering, R&D, Quality and Manufacturing teams around the world, as well as our many global supplier partners.” – Mark Swenson, vice president, Total Customer Satisfaction, Nissan North America
The J.D. Power Initial Quality Study is based on responses in eight categories from drivers who buy or lease a new model year vehicle after 90 days of ownership to determine which vehicles and automakers have the highest ranking in initial ownership quality and identify overall improvements. Some of the categories include Mechanical – Powertrain Quality, Design – Body & Interior Quality and Overall Quality.
This is the third consecutive year that Nissan has made very significant improvements in the J.D. Power Initial Quality Study. In this year’s study, Nissan has improved by eight problems per hundred vehicles (PP100) to an average of 85 PP100. This is also the best performance of all non-luxury Japanese brands! Having such high praise in this study is a good sign of customer satisfaction.
For the third year in a row, the 2018 Nissan Frontier was the top-rated Midsize Pickup truck.
The 2018 Nissan Maxima won the Large Car segment with the second highest scores of any vehicle in the 2018 study.
Impressively, the new 2018 Nissan LEAF improved by 17 points in this year’s study compared to its results in the 2017 study.
And finally, the 2018 Nissan Altima received top honors for the Midsize Car segment—sixth among all vehicles in the study and an improvement of 18-points since the 2017 study.
Plus, the Nissan manufacturing plant in Smyrna was awarded the Bronze designation and tied for third best in quality performance among North American Manufacturing facilities.